Overview
Virtual City Casino is an online gambling platform that offers a wide variety of games to its players. The website has been in operation since 2005 and is operated by Virtual Digital Services Limited, which is based in Gibraltar. This casino brand boasts a license from the Government of Gibraltar and adheres to strict regulations set by the UK Gambling Commission.
Registration Process
The registration process at Virtual City Casino is straightforward and can be completed virtual city casino within minutes. Players can sign up using their email address or by logging into their Facebook account. The website prompts users to provide personal details, such as name, date of birth, and contact information. New players are asked to choose a username and password for secure access.
Once registered, users must verify their accounts through the provided link sent via email. This step ensures that all new members adhere to the casino’s terms and conditions.
Account Features
Virtual City Casino offers various account features designed to enhance player experience. Upon logging in, players can view a detailed history of transactions made on their account. They also have access to cash management options, including depositing funds via several payment methods or requesting withdrawals when necessary.
One notable feature is the casino’s social responsibility policy, which encourages players to gamble responsibly and provides tools for monitoring playing habits.
Bonuses
Virtual City Casino has a range of promotions available to its users. New members receive an initial bonus as part of the welcome package upon their first three deposits made within seven days from registration. The total value of these bonuses is €/£/$500, accompanied by 150 free spins.
Regular customers can participate in ongoing tournaments and contests designed specifically for Virtual City Casino’s slot machines or table games. Players earn points based on winning combinations achieved during the tournament period, with the top winner receiving a cash prize and other rewards.
The loyalty program at Virtual City Casino is structured to reward frequent players with exclusive perks like extra deposit bonuses and dedicated customer support agents assigned to loyal users’ accounts.
Payments and Withdrawals
Virtual City Casino supports multiple payment methods for deposits, such as credit/debit cards (Visa/Mastercard), e-wallets (PayPal/Neteller/Skrill), bank transfers, and mobile billing services. Players can also transfer funds from their account to another Virtual Digital Services Limited site or use a prepaid MasterCard offered by the casino.
The minimum withdrawal amount is €/$20, while deposits start at just €/$5 for some payment options. The website boasts fast withdrawals with processing times under 48 hours on weekdays and up to two business days over weekends.
Game Categories
Virtual City Casino’s extensive library includes slots from numerous software providers like Microgaming, Playtech, Yggdrasil Gaming, NetEnt, and more. Players can navigate through the games by genre or use a search bar for specific titles.
The casino boasts an assortment of slot machines featuring popular movie franchises, mythology-based stories, and many more modern releases with unique gameplay features and high return-to-player (RTP) rates. Classic three-reel slots like Cleopatra Deluxe are accompanied by feature-rich video slots offering various bonus rounds, multipliers, or progressive jackpots.
The table game section is also well-stocked with variants of roulette, blackjack, baccarat, caribbean stud poker, and many others from multiple studios.
Software Providers
Virtual City Casino partners with several renowned software developers to offer a diverse selection of games. Microgaming has contributed significantly by providing classic slots like Immortal Romance and Thunderstruck II alongside modern creations. Playtech’s Marvel series is also available on the platform, featuring characters from iconic comic book stories.
In addition to its slot collection, NetEnt brings popular titles such as Gonzo’s Quest, Jackpot 6000, and Starburst. Other providers offer a range of live dealer games for a more immersive experience at the player’s fingertips.
Mobile Version
Virtual City Casino has developed an optimized mobile version that offers seamless gaming on any device with internet access. The responsive layout adapts to varying screen sizes without compromising game functionality or performance.
The casino app is downloadable from its main website and requires registration, mirroring steps taken during desktop setup. Mobile users benefit from the same account features, promotions, and accessible support as their computer-based counterparts.
Security and License
Virtual City Casino operates under a license issued by the Government of Gibraltar (RGL No: 112) and complies with UKGC regulations to ensure fair play and secure transactions for its customers. The casino’s Random Number Generator (RNG) has undergone regular audits, verifying unbiased outcomes in all games available.
As an added security measure, users can utilize two-factor authentication on their accounts or opt-in for account notifications that inform them about activity made under the login details provided during registration.
Customer Support
Virtual City Casino provides dedicated customer support through various communication channels. Help sections and FAQs offer solutions to common queries regarding technical issues, payment methods, bonuses, games, and more.
Phone services are available in multiple languages (English/Spanish/German) Monday–Friday between 08:00 AM-10:30 PM GMT+1 for the UK timezone; users can contact a customer support agent directly by calling one of these numbers:
UK & ROI +44 (0)203 140 6253
Europe & Rest Of The World +350 2005 0005 Mobile number +447937700021